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Information Security Policy


1. Purpose and Scope of information collection

- The content of collecting personal information will be notified by Myleague.vn to customers at Terms of Use and Policies of the Myleague when customers register for membership.

- The data collection mainly on the website or the mobile application Myleague.vn includes Email, phone, username, login password, address, ID / ID card citizenship fee, personal tax code. This is the information that Myleague.vn needs members to provide required when registering to use the service and let Myleague.vn contact for confirmation when customers register to use the service on the website to ensure the interests of consumers.

- During the process of participating in the website www.myleague.vn, website management board only keep detailed information about the member payment information, the account number member's (if any) will not be kept.

Myleague.vn will also use both the member's personally identifiable information and certain information non-personal identifiers (such as cookies, IP address, browser type, phone type, date, total ...) to increase the responsiveness of the website Myleague.vn in terms of the Sites and Services, as well as about the development of new functions, features, and services. trends. Members will be responsible for the confidentiality and storage of all activities when using the service under your registered phone number (name), password. Besides, members have the responsibility to promptly notify the Website www.myleague.vn about the behavior unauthorized use, abuse, breach of security, retention of phone number (name) and registration's password the third party to take an appropriate resolution.

2. Scope of using information

The company collects the following information from users:

• Avatar;

• First and last name;

• Email address;

The company uses the customer information provided to:

• Providing product information to customers if requested from customers;

• Sending notices about the website's giving activities www.myleague.vn to customers when necessary;

• Prevent activities from destroying user accounts or other types of unauthorized personal activities;

• Contact and deal with customers in special cases;

• Do not use personal information of customers outside the purpose of confirmation and contact related to transactions at www.myleague.vn;

Upon request of a judicial agency, including Procuratorate, court, police investigation agency, related to certain law-breaking acts of customers.

3. Information storage time

Customer data will be stored until a cancellation request. Remaining in all cases, the personal information of customers will be kept confidential on the server of www.myleague.vn

4. Address of the entity that collects and manages personal information

• MyLeague Joint Stock Company

• Address: 8th Floor 185 Building Giang Vo Street, Cat Linh, Dong Da, Hanoi, Vietnam

• Telephone: 024 7307 2628 or 0963 993 695 or 084 854 1994

• Email: [email protected]

5. Means and tools for users to access and edit their data.

- Customers have the right to check, update, adjust, or cancel their personal information by logging in to the account and editing personal information or request Myleague.vn perform this.

- Customers have the right to submit a complaint about the content of personal information security please contact the Board of Management of the website www.myleague.vn. When receiving this feedbacks, MyLeague.vn will confirm the information, in the case that the customer reflects depending on the level, MyLeague.vn will have timely remedies.

• Telephone: 024 7307 2628 or 0963 993 695 or 084 854 1994

• Email: [email protected]


6. Commitment to the privacy of customer personal information

- Personal information of customers on www.myleague.vn committed to absolute confidentiality under the privacy policy of Myleague.vn. Collection and use of information of each customer is done only with the consent of that customer unless otherwise provided for by law.

- Do not use, transfer, provide, or disclose to any third-party personal information of customers without the consent of customers.

- In case the information server is attacked by a hacker resulting in the loss of customer personal data, MyLeague.vn will be responsible for reporting the incident to the investigating authorities. promptly and notify customers.

- Absolute security of all Member's transaction information in the secure central data area level 1 of Myleague.vn

- Customers purchase or use the service at www.myleague.vn must provide all relevant personal information such as Full name, contact address, email, phone ..., and are responsible for the legality of the above information. Myleague is not responsible for nor resolves all complaints related to the interests of that customer if it considers all the personal information of that customer provided when registering for the board. The head is incorrect.


7. Mechanism for receiving and resolving complaints related to personal customer information.

When detecting that your personal information is used for the wrong purpose or scope, the member can provide information and evidence related to [email protected].

Myleague commits to respond immediately within 24 hours to agree with the customer settlement plan.


8. Policy for users to proactively delete their data

Users can proactively delete their account in the menu Account Information (in this link: https://myleague.vn/account/profile). After the account is deleted by its owner, the system will stop collecting data related to this account and all the data which were collected before this deletion request will be removed.